TERMS AND CONDITIONS

By using any type of service from Lavakraft, it indicates that you accept and understand our terms and condition and undertake them as the legal equivalent of a signed, contracting you to these terms and conditions. We highly recommend you to please go through carefully our terms and conditions each time you visit the website as the terms and conditions may change after a particular time and may affect your rights. If you find any disparity, you may reach out to us.

Access to website

Lavakraft provides its permission for you to access the website in accordance on our continued and absolute compliance with our terms and conditions. You are not allowed to rent, assign, transfer, resell, commercially exploit or sublicense access to our products or services available on our website to any third party. You agree not to harvest or collect any of the personal identifiable information from this website. You cannot use the communication system provided by the website for any commercial purpose. You agree not to request for any reason whatsoever any customer of the site with respect to their Submissions to the web site.

Intellectual property rights:

  • This site contains many valuable intellectual properties. The trademarks and linked proprietary properties are protected from simulation and reproduction under the national laws and can’t be copied without the advance express written permission of Lavakraft.
  • The graphics, text, and website’s HTML code mentioned in the website are the exclusive property of Lavakraft.com, related entities or its affiliates. Therefore, the text, graphics, html code cannot be copied, displayed, distributed, adopted, reproduced or transmitted by any means or any form without the written permission.

Communications:

You allow receiving communications from us by SMS, e-mail, or any other communication made electronically, physically or verbally through post. You agree to all the agreements, notices, disclosures & other communications that Lavakraft provides to you by e-mail or in any mediums satisfy any legal requirement that such communications be in writings.

Your account:

If you use this website, you are responsible for maintaining the privacy of your account & password and for restricting access to your PC, and you agree to accept authority for all the activities that occur under your account or password. Lavakraft reserves the right to decline terminates accounts, service, remove or edit the content, or cancels orders in our sole discretion.

Product & Pricing:

All products listed on this site, their descriptions, and their prices are each subject to change. Lavakraft.com reserves the right, at any time, to modify, defer, or discontinue the sale of any product or services with or without the notice. You agree that Lavakraft.com won’t be liable to you or to any third party for any suspension, modification or discontinuance of any product or services. In the event a product/ service that is listed at an incorrect price or with the incorrect information due to some typographical error or error in pricing or information on such product/ services received from Lavakraft.com suppliers, Lavakraft.com shall have rights, prior to the acceptance of any order, to cancel/ decline any such orders, whether or not the order has been confirmed or you have been charged for such product or service. In case, you have been already been charged for the order and Lavakraft.com cancels your order, we will issue a credit to your credit/debit card or bank account in the amount of that charge.

Orders & Acceptance of orders:

Whenever you are about to make an order, you are making an offer to purchase, and that offer is subject to acceptance of Lavakraft. Your receipt for the order confirmation from us does not signify our acceptance to your order, nor does it constitute any confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept/decline your order (in whole or in part) for any whatsoever reason. We may require additional verifications or any related information before accepting your order.

For your convenience, Lavakraft accepts Visa, Master Card, Debit/ Credit Card and patym, razorpay. All payments made through above mentioned options, either through payment gateway on the our website are subject to certain terms and conditions of such third party payment gateways.

Order Cancellation:

Lavakraft makes every effort to ensure that you receive the excellent service. If, at any time or in any case, you experience problems with our order or service, please let us know. We will not cancel or change orders that are already in process from our end, en-route or delivered.

Order-Related Emails:

After you place your order, you will receive an Order Confirmation e-mail which will include details of your order, like the order number.

Duplicate orders:

If you have placed two or more identical orders by mistake, please do let us know about it. We will give you a full refund for the duplicate order, in case the order has not been prepared or delivered.

If we find that the same order is made twice, we will try to contact the customer and will clarify. If we could not connect to the customer, we are liable to take the decision on your behalf and that will be the final one.

Payment Terms:

For each product you order on the Website, you agree to pay the price applicable for the product or service as of the time you submitted your order, the delivery fees for the delivery service you select, if any, and any applicable taxes. You will be solely responsible for the payment of all taxes, fees, duties, or other governmental charges, and any related penalties and interest, occurring from the purchase of the products and services not withheld by Lavakraft. All payments are non-refundable except as mentioned in the Terms and Conditions.

Mode of Payment:

  • Online
  • Debit Card
  • Credit Card – Domestic and international
  • Internet Banking
  • Paytm / Razorpay

Shipping & Delivery Policy:

If the orders have to be delivered by courier companies, it is possible that Lavakraft courier partners have a holiday b/w the day you place the order and the date of delivery. In this case, the delivery could not be made on the estimated date. Estimated delivery time will depend on the availability of the product and the destination to which you want the order to be shipped.

Return & Refund Policy:

  • Your purchase is final and will be non-refundable. Subject to the other Term and Conditions mentioned, no product may be returned.
  • Notwithstanding with anything mentioned in the Terms and Conditions, in the event Lavakraft decides to refund to you. We will refund the money back and the refund could be processed. Refund could only be processed if it is agreed upon & communicated in writing to the customer.
  • Online refunds are credited directly through the mode from which customer has paid and made the order. Once processed by GiftMyEmotions.com refund takes 10-15 business days to reflect in your account.
  • Unsuccessful deliveries that might arise from the recipient not being present at the time of delivery at the address supplied by sender.